Customer Experience Survey
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1.
Were you greeted in a warm, respectful, and professional manner?
--None--
Yes
No
2.
How would you rate the facilities and equipment available for your use?
--None--
Poor
Needs Work
OK
Good
Excellent
3.
How would you rate the Courtesy and Professionalism of the center staff?
--None--
Poor
Needs Work
OK
Good
Excellent
4.
How well do you think the services you recievd at this center helped you or will help you?
--None--
Not at All
Very Little
Neutral
Somewhat
Very Much
5.
In order to meet your expectations, were various options dicussed in order to help meet your needs?
--None--
Yes
No
6.
Did Staff help you understand the service process and what your next steps will be?
--None--
Yes
No
7.
What Workforce Center(s) have or are recieving assistance through?
*
Denton
Child Care Services
Cleburne
Corsicana
Granbury
Greenville
McKinney
Mobile Workforce Unit
Plano
Stephenville
Terrell
Waxahachie
Weatherford
8.
Optional: Please tell us what you feel we did well and/or what areas we need to work on.
9.
May we use your comments in our marketing materials?
Checking yes and submitting this survey will indicate you have given us permission to do so.
--None--
Yes, you may use my comments.
No, I do not wish to have any of my coments printed in any materials.
10.
What type of service did you recieve or attend?
Child Care Assistance
Resource Room
Orientation
SNAP (food stamps)
Transporation Assistance
On the Job Training
Internship Opportunity
One-on-one guidence
Hiring Event
Youth Resources
Veteran Services
Other, please specify